ORCMT
SUCCESS STORY
 
Vamistor Corporation 
 
COMPANY/LOCATION: Vamistor Corporation, Sevierville, Tennessee 
PRODUCT: Precision resistors, both fixed and variable for defense, aerospace and commercial applications 
YEARS IN BUSINESS: 17 in current location 
EMPLOYEES: 55 
 
SITUATION:   In late 1994, Vamistor experienced adhesion problems with a silver paste the company had been using for several years in the manufacture of precision resistors for military applications. After several unsuccessful attempts to resolve the problem with the supplier, and facing a production line shutdown and the layoff of 20 the company's employees. Vamistor decided to seek outside technical assistance and put in an urgent call to the University of Tennessee Center for Industrial Services which referred the call to the Oak Ridge Centers for Manufacturing Technology. 
 
PROJECT:       The afternoon of the day in which the call for assistance was made, a senior research staff member at the High Temperature Materials Laboratory called Vamistor and arranged to have samples of the "good" silver paste and the one with problems hand-delivered to Oak Ridge. The following day, the Oak Ridge researcher sent to Vamistor an auger electron spectroscopy (AES) analysis comparison of the two silver pastes. 
 
RESULTS:       Vamistor's president and the researcher discussed the findings of the AES analysis, which proved conclusively that the "new-bad" silver paste's composition was not the same as the "old-good" paste. The analysis showed that the new paste had less silver content than the original formula and also contained calcium, which the original formula did not contain. Further, the analysis determined that the new paste was basically silicone dioxide (Si02) which behaved as an insulator when the silver paste was designed to be a conductor. 

John Boatman, president of Vamistor, estimated that the technical assistance allowed the company to retain 20 jobs, reduced production costs by more than $10,000 per year, and avoided sales losses of up to $100,000 in 1994 and between $500,000 and $1 million in 1995. "It is obvious that without the ORCMT assistance Vamistor would have been forced to layoff employees in [its] production line and resolution of the problem with the supplier could have taken weeks if not months, which could have been disastrous for Vamistor," Boatman said. 
 

 
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Technical assistances provided to the private sector by the Oak Ridge Centers for Manufacturing Technology (ORCMT) and its manufacturing extension partners throughout the United States. 
 
 
 
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